Privacy Policy

ARDES places great importance on protecting your personal data. This privacy policy explains what data we collect through the ardes-solution.com website, why we collect it, and what your rights are, in accordance with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and the French Data Protection Act.

The data controller for the data collected on ardes-solution.com is ARDES, a company with its headquarters located at Parc d’activités des Balmes Dauphinoises, 3553 route de Chamont, 38890 Saint-Chef, France.

If you have any questions regarding your personal data, please contact us at: customer@ardes-group.com

We collect personal data when you:

Your data is collected for the following purposes: to respond to your contact requests or requests for quotes, to process your distributor application, to manage our business relationship with you, and to improve our website using anonymized traffic statistics.

This processing is based on your consent (forms) and on ARDES’s legitimate interest in responding to requests submitted to it and in developing its business activities.

Data collected through contact forms is retained for 3 years from the date of our last communication with you, unless there is a legal requirement to retain it for a longer period. Data related to distributor applications is retained for the time necessary to review the application and is then deleted or archived in accordance with applicable regulations.

Your data is intended for the ARDES departments involved in your request (sales, technical, export). It is not sold, transferred, or rented to third parties. It may be shared with our technical service providers (web hosting, email delivery tools) to the extent strictly necessary for them to perform their services, and in compliance with the GDPR.

The ardes-solution.com website may use technical cookies necessary for its operation, as well as audience measurement cookies. The latter are only placed after we have obtained your consent, which you may withdraw at any time. [TO BE COMPLETED if a dedicated cookie management banner is in place — specify its name and the link to the preferences panel]

In accordance with the GDPR, you have the right to access, correct, delete, restrict the processing of, object to, and request the portability of your personal data. You may exercise these rights by contacting us at customer@ardes-group.com, specifying your last name, first name, and the purpose of your request.

You also have the right to file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the competent supervisory authority in France, at www.cnil.fr.

ARDES implements appropriate technical and organizational measures to ensure the security and confidentiality of your personal data and to prevent any unauthorized access, loss, or disclosure.

Do you have a question about your personal data? Contact us directly.